Service Technician – Automotive
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities

Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Parts Counterperson – Auto Dealership
All you need is one year of experience in a dealership warehouse to change your career path for the better. We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Sure, you’ll need to be good at ordering parts and maintaining inventory, but you’ll also need excellent people skills when dealing with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment.
Job Responsibilities

Determine needs and accurately specify parts accordingly
Create and modify purchase orders
Issue purchase orders to appropriate vendor to order parts
Record warranty parts returned
Create special ordered parts on dealership computer system and notify ASM, technician or client upon receipt
Review special order parts tracking
Process and close open invoices
Compare invoices against requisitions to verify quality and quantity of merchandise received
Keep records of outside purchases and parts received and issued
Perform ongoing warehouse parts inventory
Attend weekly department meetings
Education and/or Experience
High school diploma or GED; One year of dealership warehouse experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Benefits
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Luxury Detailer
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Luxury Detailer. This position will supervise and direct the make-ready and detail technicians in preparation of vehicles for delivery.
Job Responsibilities

Ensures all vehicles are cleaned inside and out to be frontline ready
Reports to Detail Manager and Department Manager for tasks
Monitors and organizes an effective and secure key systems
Assures security of clients’ possessions
Details clients’ vehicles as needed
Maintains strict adherence to dealership policy on client vehicle care and operation
Notes damage and notify Service so a claim can be filed within 24 hours (Regardless of fault)
Performs quality control inspection of all vehicles before being brought to frontline
Education and/or Experience
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to utilize manual dexterity as well as stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Parts Counterperson – Auto Dealership
All you need is one year of experience in a dealership warehouse to change your career path for the better. We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Sure, you’ll need to be good at ordering parts and maintaining inventory, but you’ll also need excellent people skills when dealing with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment.
Job Responsibilities

Determine needs and accurately specify parts accordingly
Create and modify purchase orders
Issue purchase orders to appropriate vendor to order parts
Record warranty parts returned
Create special ordered parts on dealership computer system and notify ASM, technician or client upon receipt
Review special order parts tracking
Process and close open invoices
Compare invoices against requisitions to verify quality and quantity of merchandise received
Keep records of outside purchases and parts received and issued
Perform ongoing warehouse parts inventory
Attend weekly department meetings
Education and/or Experience
High school diploma or GED; One year of dealership warehouse experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Benefits
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities

Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Service Coordinator (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Service Department.
The BDC Representative interacts daily with the Serivce Manager, Parts Manager, Assitant Service Managers, support staff and customers.
Responsibilities

Calling potential customers and  service leads
Scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment calling missed appointments to rescedule 
Emailing marketing letters to generate service customers
Following up post visit to ensure customer satisfaction
Requirements

High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Lead Service Advisor – Automotive
We need a Lead Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Previous experience is a plus!
Experience with the following is also a plus!
-CDK
-Ford / Lincoln
-X-time
Job Responsibilities

Greet service department customers promptly and courteously—attitude and appearance is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Proven experience in automotive service writing.
Strong mechanical knowledge with the ability to understand vehicle systems and maintenance needs.
Proficient in using computer software for auto estimating and service writing
Familiarity with oil change procedures, shocks and struts replacement, engine repair, vehicle alignment, ect is highly desirable.
Excellent communication skills
Ability to handle cash transactions accurately and responsibly.
MUST have problem-solving skills, being able to solve a problem on your own is a must.
MUST be able to work effectively in a fast-paced environment while maintaining professionalism.

Benefits

Highly Competitive Compensation and Benefits $45,000-$90,000 (Average service advisor salary in the United States ranges between $38,286 to over $100,000!)
5 Day work week with flexible hours
Team member referral program
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay and a $1500 sign on bonus.
About Us
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement. 

Warranty Clerk
Responsibilities:
Qualifications of the candidate is to have a working understanding of various aspects of warranty processes at the dealer and at the OEM, including the following:

Accurately code warranty, maintenance, extended service claims, and repair orders based on customer situation.
Accurately and timely enter/process warranty claims in into the dealership/OEM warranty claims systems for payment.
Review warranty claims for accuracy, completeness and adherence to documentation standards required by the OEM/dealership.
Review and process all returned/rejected/adjusted warranty claims, and take ownership to track each claim until it is resolved.
Handle and resolve all claim corrections and charge-backs.
Manage warranty parts identification and disposal (as needed).
Maintain service and customer records as required by the warranty repair manual.
Proactive communication with customer/dealer/OEM as appropriate to explain warranty covered, not covered, and ongoing communication and issue resolution. Ensure high level of customer experience and focus.
Maintain positive working relationships with the service and parts departments.
Establish and maintain relationships with the OEM’s designated warranty representatives.
Stay current on all required OEM announcements, bulletins, communications, recalls, etc.
Stay current on all required OEM online training classes and onsite training.
Initiate / support warranty reviews and trainings for claim accuracy and quality, proficiency and technician requirements.
Job Type: Full-time
Experience:

relevant: 1 year of automotive dealership experience in order to qualify for this position(Preferred)
BENEFITS
Our comprehensive benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off (PTO), bonuses, and holiday pay.
ABOUT US
Discover a career at Patriot Motors, the premier locally owned and operated auto dealership in the heart of the Midwest, where excellence defines our every endeavor. We pride ourselves on creating a supportive and dynamic workplace where every team member can thrive and grow professionally. Our training program equips team members with advanced tools and systems, empowering them to enhance customer experiences and streamline operations seamlessly.
As part of our team, you'll enjoy competitive compensation packages, comprehensive insurance benefits, and abundant opportunities for professional growth. Join us at Patriot Motors and be part of a team that values excellence, community impact, and continuous improvement.